We are continuing to monitor for any further issues.
Posted Jul 01, 2020 - 07:04 BST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 01, 2020 - 07:04 BST
Identified
The issue has been identified and a fix is being implemented.
Posted Jul 01, 2020 - 06:54 BST
Update
We are continuing to investigate this issue.
Posted Jul 01, 2020 - 06:27 BST
Investigating
We are currently investigating this issue.
Posted Jul 01, 2020 - 05:57 BST
This incident affected: Satchel One Website, iOS & Android Apps, Reports, Text-to-Speech Service, Desktop Notifications, Email Notifications, Single Sign-on: Active Directory, Single Sign-on : Google, Single Sign-on: Office 365, Single Sign-on: RM Unify, Help Centre, Data sync: RM Unify (Glow), and Data sync: Groupcall XoD.