We have now resolved the issue and are happy to confirm that students will once again be able to see the correct time for each of their lessons. The solution that was put in place does not require users to update their apps.
We have also taken the necessary steps to prevent this from happen again in the future. Thank you for all your patience!
Posted Mar 29, 2022 - 17:31 BST
Identified
The issue has been identified, and we are now focusing on resolving it. Our planned solution will not require an app update.
Posted Mar 28, 2022 - 16:03 BST
Investigating
We're aware of an issue on our Native apps where lessons show as one hour later. We're working on fixing this as soon as possible and in the meantime, please ask students and parents to log in to their account using a web browser to see the correct time.
We apologise for the inconvenience and we will make sure to keep you up to date with our progress.